Frequently Asked Questions

GENERAL INFORMATION

1. What are peptides?

Peptides are short sequences of amino acids connected by peptide bonds. In laboratory research, peptides serve as valuable tools for investigating biological signaling processes, molecular interactions, and cellular functions within controlled experimental environments.

2. What is the difference between peptides and proteins?

Peptides are generally smaller and less complex than proteins. While peptides typically contain between 2 and 50 amino acids, proteins are larger chains composed of many amino acids that often perform structural, functional, or enzymatic roles within biological systems.

3. What types of peptides does First Class Science sell?

First Class Science LLC provides a diverse selection of research peptides and related laboratory materials intended for scientific investigation. Product categories include GLP-related peptides, growth hormone–related compounds, cognitive and neurological research peptides, immune and inflammatory research compounds, skin and hair research peptides, regenerative research peptides, and other materials designed for laboratory research applications.

4. Are your peptides synthetic or natural?

All peptides offered by First Class Science LLC are synthetically manufactured using advanced peptide synthesis technologies designed to promote batch-to-batch consistency, high purity standards, and product stability. Each production lot is developed under controlled processes to support quality, reliability, and research-focused applications.

5. Are your peptides FDA approved?

All products sold by First Class Science LLC are intended for Research Use Only (RUO) and are not intended for human or veterinary use. These products have not been evaluated, approved, or licensed by the U.S. Food and Drug Administration (FDA) for any therapeutic, diagnostic, or medical application.

RESEARCH USE & LEGAL COMPLIANCE

6. What does “For Research Use Only” mean?

“For Research Use Only” means products are intended strictly for laboratory and in-vitro research by qualified professionals. They are not intended for human consumption, veterinary use, diagnosis, treatment, or medical application.

7. Can your peptides be used for human or animal use?

No. Any human, veterinary, diagnostic, or therapeutic use is strictly prohibited.

8. Do I need a prescription to purchase peptides?

No prescription is required because these products are sold solely for laboratory research purposes.

9. Why can’t First Class Science provide dosage or administration instructions?

Providing dosage, administration, or usage instructions for research products would be inconsistent with their Research Use Only (RUO) designation and applicable regulatory requirements. As such, First Class Science LLC does not provide guidance regarding dosing, administration, or human or veterinary use of its products

10. Are customers responsible for legal compliance?

Customers are solely responsible for ensuring their purchase, possession, handling, storage, and use of products obtained from First Class Science LLC comply with all applicable federal, state, local, and international laws, regulations, and restrictions. By purchasing from First Class Science LLC, customers acknowledge and accept full responsibility for compliance with all legal and regulatory requirements governing research compounds.

QUALITY, TESTING & COAs

11. What purity level are your peptides?

Peptides are typically verified at ≥99% purity, confirmed through analytical testing methods such as HPLC and Mass Spectrometry.

12. Are your peptides third-party tested?

Yes. Each batch undergoes independent third-party analytical testing.

13. Do you provide Certificates of Analysis (CoAs)?

Yes. Every product includes a batch-specific Certificate of Analysis documenting molecular identity and purity.

14. Where can I find CoAs?

Certificates of Analysis (COAs) are available for applicable products and batches. Customers may access available documentation through the First Class Science COA Library or request a copy directly from our support team.

15. Are your peptides sterile?

Peptides are produced under controlled laboratory conditions but are not sterile-packaged for clinical or medical use.

STORAGE & HANDLING

16. How should lyophilized peptides be stored?

Lyophilized peptides should be stored at -20°C (-4°F) or lower, protected from light and moisture.

17. How should reconstituted peptides be stored?

Once reconstituted, peptides should be refrigerated at 2–8°C and used within an appropriate research timeframe.

18. What solvents are used for reconstitution?

Common research solvents include reconstitution solution, dilute acetic acid, or DMSO, depending on peptide properties. Researchers are responsible for determining appropriate solvents.

19. How long do reconstituted peptides last?

Stability varies by peptide, but many reconstituted peptides are typically stable for up to 28 days when properly stored.

20. Do peptides degrade over time?

Yes. Exposure to heat, moisture, light, or repeated freeze-thaw cycles can degrade peptides.

PRODUCT FORM & COMPOSITION

21. Do you sell liquid peptides?

No. First Class Science LLC sells only lyophilized (freeze-dried) peptides. Lyophilization is utilized to support product stability, maintain integrity during storage and shipping, and help maximize shelf life under appropriate storage conditions.

22. Do your peptides contain fillers or additives?

No. Products contain only the peptide compound listed, with no fillers or preservatives.

23. Are peptide blends available?

Yes. Certain research-formulated peptide blends are available for laboratory use.

24. Can I request a peptide not listed on the site?

You may contact us regarding special requests, though availability is not guaranteed.

25. Do you offer custom peptide synthesis?

At this time, First Class Science LLC does not offer custom peptide synthesis, contract manufacturing, or made-to-order peptide development services. Products available for purchase are limited to those listed in our current catalog and inventory.

ORDERING & PAYMENT

26. How do I place an order?

Orders can be placed directly through the First Class Science website after completing age verification and account requirements.

27. Is there an age requirement to purchase?

Yes. Customers must be 21 years of age or older to purchase.

28. Do you verify customer identity?

Yes. Checkout requires Know-Your-Customer (KYC) verification, including name, email, and one-time passcode (OTP).

29. What payment methods are accepted?

Accepted payment methods are displayed during checkout.

30. Is there a credit card processing fee?

A processing fee may apply and is disclosed clearly at checkout prior to payment authorization.

PRICING & DISCOUNTS

31. How are prices determined?

Pricing reflects product purity, testing, and manufacturing standards.

32. Do you offer bulk discounts?

Yes. Volume discounts are applied automatically based on quantity.

33. Do you offer wholesale pricing?

There is no separate wholesale program; volume pricing applies to all customers.

34. Do you price match competitors?

No. First Class Science LLC maintains transparent and competitive pricing across its product catalog. Pricing is displayed on the website and reflects current product availability, specifications, and market conditions.

35. Do you offer promotional discounts?

Occasional promotions may be offered, but pricing is primarily volume-based.

SHIPPING

36. Do you ship internationally?

No. First Class Science ships within the United States only.

37. How long does shipping take?

Most domestic orders arrive within 5-6 business days, depending on carrier.

38. Is shipping insured?

Shipping insurance is optional and must be selected at checkout.

39. What happens if I don’t purchase shipping insurance?

Without insurance, the customer assumes transit risk once the package is transferred to the carrier.

40. When does responsibility transfer to the customer?

Responsibility transfers after carrier-confirmed delivery to the provided address.

RETURNS & ISSUES

41. Can I return peptides?

Unopened, sealed products may be eligible for return under the Refund & Return Policy.

42. Can opened products be returned?

Opened products may only be eligible if defective and documented promptly.

43. How do I report a damaged shipment?

Contact support within the required timeframe with photos and order details.

44. What if my package is marked delivered but missing?

After confirmed delivery, customers must contact the carrier or local authorities.

45. Can orders be canceled?

Orders may only be canceled before shipment.

ACCOUNT & SECURITY

46. Can my account be restricted or suspended?

Yes. Accounts may be restricted for policy violations, suspected misuse, fraud, or compliance concerns.

47. What happens if false information is provided?

Providing false or misleading information may result in account suspension or termination.

48. Is my information secure?

Yes. First Class Science LLC employs industry-standard administrative, technical, and physical security measures designed to protect customer information and maintain the confidentiality, integrity, and security of data collected through our website and business operations.

49. Do you share customer data?

Data is shared only with service providers as outlined in our Privacy Policy.

50. Can I appeal an account restriction?

Yes. Appeals may be submitted through customer support.

RESEARCH & LIABILITY

51. Does First Class Science guarantee research outcomes?

No. Research outcomes vary and no results are guaranteed.

52. Who is responsible for research safety?

The customer is fully responsible for safe handling, storage, and lawful use.

53. Are peptides hazardous?

Research compounds inherently carry risks and must be handled by qualified professionals.

54. Does First Class Science provide safety protocols?

No. Researchers must rely on their own institutional safety procedures.

55. Is First Class Science liable for misuse?

No. Liability for misuse is disclaimed to the fullest extent permitted by law.

SUPPORT & CONTACT

56. How do I contact customer support?

Email info@firstclassscience.com or use the Contact form on our website.

57. What information should I include when contacting support?

Include your order number, email address, and a detailed description of the issue.

58. When is customer support available?

Support hours are Monday–Friday during standard business hours.

59. Where can I find your legal policies?

Our Terms & Conditions, Privacy Policy, Disclaimer, and Waiver Agreement are available in the website footer.

60. Where is First Class Science located?

First Class Science operates as a U.S.-based, online-only research supplier.

Legal Disclaimer:

“By purchasing from First Class Science, you acknowledge that these products are for laboratory research use only. First Class Science assumes no liability for misuse, improper handling, or applications outside of legally authorized research. Customers are responsible for ensuring compliance with all applicable laws in their jurisdiction.”